Returns and Refund Policy
Returns
- We accept returns within 5 days of delivery.
- Items must be unworn, unused, and in original packaging.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Refunds will be issued to the original payment method after we receive and inspect the returned item.
- Processing time for refunds is typically 5 business days.
Exchanges
- If you need a different size or product, please initiate an exchange request by contacting contact@highlevel.fashion.
Non-Returnable Items
- Final sale items, gift cards, and personalized products cannot be returned or refunded.
For assistance, contact us at contact@highlevel.fashion.