Privacy Policy
Who we are
Welcome to High Level, Africa’s premier athleisure brand. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
Information we collect
We collect and process different types of personal data, including but not limited to:
- Personal Information: Name, email address, phone number, shipping and
billing address. - Payment Information: Credit/debit card details and payment processing
information. - Account Information: Username, password, and purchase history if you
create an account. - Device and Usage Information: IP address, browser type, operating system,
and browsing activity on our website. - Marketing Preferences: Your preferences for receiving promotional
communications from us.
How We Use Your Information
- We use your information for the following purposes:
- To process and fulfill orders, including payment processing and shipping.
- To provide customer support and respond to inquiries.
- To send marketing emails, promotions, and updates (you can opt-out at any
time). - To improve our website, products, and services based on user behavior.
- To comply with legal obligations and prevent fraudulent activities.
Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Payment processors, shipping companies, and marketing
service providers who assist in our operations. - Legal Authorities: If required by law, regulation, or legal process.
- Business Partners: In case of a merger, acquisition, or partnership affecting
our business.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access, update, or delete your personal information.
- Object to or restrict certain data processing activities.
- Withdraw consent for marketing communications at any time.
- Request a copy of your personal data in a portable format.
To exercise these rights, please contact us at contact@highlevel.fashion.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
